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Avante Q1 Newsletter

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How has the first quarter of the year 2019 been for you over there? We hope it’s been great.
We are very excited to announce that we recently partnered with SAS, the world leader in analytics, to sell and implement their software in Nigeria. Through innovative software and services, SAS empowers and inspires customers around the world to transform data into intelligence.

Avante is a silver partner of SAS and a solution partner within the Customer Intelligence practice. Our expertise in Customer Relationship Management and Knowledge Management business processes as well as implementation experience gives us a unique advantage in delivering end to end SAS Customer or Citizen Intelligence solutions.

We believe that this is the beginning of many productive and mutually beneficial years of partnership with SAS.

In other news, we are proud to announce the launch of our MoLoyal App in the Google Play Store. MoLoyal™ is the unique customer rewards programme, which helps businesses improve customer retention by rewarding customers with free airtime for every transaction made.
MoLoyal is also a digital airtime retail and distribution platform where airtime from all major networks will be electronically sold with flexible payment channels including Debit or Credit Cards, Reward Wallet, Mobile Money, Shortcodes and Bank deposits.
Please download MoLoyal from the Google Play App Store or visit www.moloyal.com to register and learn more.

Finally, in a bid to provide quality customer service Stanbic IBTC Asset Management Limited (SIAML) selected Avante to deploy eGain Mail management to provide automation and increase efficiency. SIAML have also integrated their Microsoft Navision system with eGain which means that contact centre agents can now view customer bio data and transactions from eGain making them more effective and organized leading to better customer service.
It’s been a great and rewarding first quarter of 2019 for Avante. We hope to see you back here at the end of the second quarter with more exciting news.

 

30 May 2019