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Etisalat Nigeria Signs up Avante Consulting Solutions to implement eGain Mail, Chat and Knowledge Management Software.

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3rd August 2016 – Etisalat a leading player in the Nigerian telecoms market have signed up Avante Consulting Solutions to implement eGain’s Email, Chat and Knowledge Management solution.
Etisalat is a multinational UAE based telecommunications services provider, currently operating in 18 countries across Asia, the Middle East and Africa. As of February 2014, Etisalat is the 13th largest mobile network operator in the world, with a total customer base of more than 167 million. Etisalat was named the most powerful company in the UAE by Forbes Middle East in 2012.
Avante CEO Patrick Marinho stated: - “The eGain software deployment at Etisalat will further differentiate the company as a leader in providing customer service to Nigerian telecommunication consumers. We are very excited with the high level of innovation the solution will provide”.


5 Aug 2016